Clear guidelines on cancellations, refunds, and changes to your travel bookings
1. Cancellation Requests
All cancellation requests must be made through official communication channels such as email or phone.
2. Cancellation Charges
Cancellation charges will apply based on the number of days remaining before the travel date. The closer the cancellation, the higher the charges.
3. Last-Minute Cancellation / No Show
No refund will be provided for cancellations made within 48 hours of travel or in case of a no-show.
4. Refund Process
Eligible refunds (if applicable) will be processed within 7–14 working days after cancellation approval.
5. Unforeseen Circumstances
In case of natural calamities, weather issues, or government restrictions, cancellations will be handled on a case-by-case basis.